Great, let me know how you go as you map out more projects. May I ask, what are you referring to, a Task or a Note. if its a task then swipe left to delete. If a note is like a text editor.
Hi Michelle, I’m glad it worked! sync issues are notoriously hard to debug. Yes. Sydney lockdown. I’m glad Inclr helps with boredom! I think that’s a compliment right?
Hi Michelle, I've had a look at our initial sync sequence and couldn't find any fault on our end. There should be a description for the error in the new update. Please let me know how you go. Thank you.
Yes i Cloud works fine. When I open the Mac program it tells me that version 3.774 is available (but its not on the Mac store). Could that be the problem?
Yes, I'm having trouble syncing my iPhone 11 and my iMac.
I initially set up the program on my Mac and then downloaded the app on my phone.
I made some changes using my phone and created new nodes but when I attempted to upload to icloud, it said "sync error".
At first I thought it was because of my VPN, and after initially turning it off and re-attempting upload it seemed to go through, but when I attempted to download the latest icloud sync on my Mac, none of the changes seem to have been applied even though it says "sync successful"
I have a suspicion something is going wrong with the phone uploading the new data.
This is a shame because I really need it to work on multiple devices (and ideally without having to disengage my VPN everytime I need to sync).
Absolutely! I’ve only begun to map out some projects but am really enjoying seeing it visually like this.
Quick question if you have time to answer. What am I missing in making a checklist and I want to delete one of the checkpoints? Is that not possible?
There doesn’t seem to be an option other than to delete the entire note.
Hi Michelle, I’m glad it worked! sync issues are notoriously hard to debug. Yes. Sydney lockdown. I’m glad Inclr helps with boredom! I think that’s a compliment right?
Hi Michelle, I've had a look at our initial sync sequence and couldn't find any fault on our end. There should be a description for the error in the new update. Please let me know how you go. Thank you.
Thanks for you patience.
Thanks and I'll check back in later
i'll keep working from my end.
the zip file shows in my manage backups section but i can't seem to download it
i'm sure there's something obvious i'm missing
Sorry about this.
I haven’t had any luck tracking the bug. It will take me a few days.
Okay i just tried to zip to the cloud and that's working
strange
"on"
Thank you. I'm trying the old industry standard of "turning it off and then off again"
Let me check. One moment
It’s auto signed into your iCloud.
There might be a bug somewhere. Let me check on my end and get back to you
There's no way to log out and log back in is there?
I see.
It gets to "sync processing 0.00%" and then says "error sync" on iOS
When syncing, does the new changes sync?
I double checked the permissions on my phone too and it's confirmed to be backing up documents to icloud
Yes. same
And both iOS and Mac are using the same account?
No that wouldn’t be the issue.
Yes i Cloud works fine. When I open the Mac program it tells me that version 3.774 is available (but its not on the Mac store). Could that be the problem?
Does iCloud normally work for you?
A less ideal way would be to manually create a backup zip from the Inclrs backup features. And then open it between the devices.
If you normally get iCloud to sync it should also work with Inclr
Thanks for persisting. Currently we use iCloud and Apple servers to sync
Hi Michelle
Hi Ken!
Yes, I'm having trouble syncing my iPhone 11 and my iMac.
I initially set up the program on my Mac and then downloaded the app on my phone.
I made some changes using my phone and created new nodes but when I attempted to upload to icloud, it said "sync error".
At first I thought it was because of my VPN, and after initially turning it off and re-attempting upload it seemed to go through, but when I attempted to download the latest icloud sync on my Mac, none of the changes seem to have been applied even though it says "sync successful"
I have a suspicion something is going wrong with the phone uploading the new data.
This is a shame because I really need it to work on multiple devices (and ideally without having to disengage my VPN everytime I need to sync).
Any thoughts or suggestions?